Last updated: 14 August 2026
Packwell builds a packing list for a trip, shows the official entry requirements for your passport, and checks you have not left anything behind. This policy describes what the app actually does. It was written from the source code, not from a template — every claim below corresponds to something you could verify by reading the app.
All of it, unless a section below says otherwise: your trips and dates, every item on every list and whether it is packed, your destinations, your passport choice, your saved lists, your reminders, and your purchase state. This data is stored in the app's private storage on your iPhone, and in a shared container that lets the Packwell widget display your countdown. It is included in your device's own iCloud or iTunes backup if you have backups switched on — that backup is between you and Apple, and we cannot read it.
When you add a destination to a trip, Packwell asks Open-Meteo for that place's coordinates and the forecast for your travel dates. Two things are sent: the destination name you picked, and then its latitude and longitude with your trip's date range. Nothing about you, your list or your device is sent, and no identifier is attached. Open-Meteo is an independent weather service with its own privacy terms; as with any internet request, your IP address is visible to them in order to return a reply.
If you never add a destination, this request never happens.
The assistant is optional, is only available with Packwell Pro, and only runs when you ask it a
question. When you do, the app sends the following to our own server at
packwell-assistant.vercel.app, which passes it to the AI provider that generates the
answer:
| Sent | Why |
|---|---|
| The destination and the passport you selected | So the suggestions suit where you are going. |
| Number of nights, the month, the trip type, how many adults and children | So the quantities and the kind of items make sense. |
| The names of the items already on your list | So the assistant does not suggest what you already have. Names only — not whether they are packed, and no other part of your list. |
| The question you typed | It is the question. |
We do not store or log any of it. The request is held in memory long enough to produce the answer and is then gone. There is no database on that server, and no request bodies are written to logs.
Two technical details, stated because they are the honest exceptions:
Please do not type anything into the assistant that you would not want processed by a third party. It is a packing assistant; it does not need personal details, and it is instructed never to answer questions about visas, entry rules, vaccinations or customs — those come only from the official data in the app.
Packwell Pro is sold through Apple's In-App Purchase. Your payment is handled entirely by Apple — we never see your card, your billing address or your Apple Account. The app asks Apple whether this Apple Account owns Packwell Pro and gets back yes or no. There is no purchase server of ours involved, and no receipt is sent to us.
Reminders are local notifications, scheduled on your device by the app. Nothing is sent anywhere to deliver them, and there is no push server. The widget reads a small summary (your next trip's title, its date and how many items are left) from the app's own shared container on the same device.
When you share a list, the app hands a file to iOS and you choose where it goes — Messages, Mail, AirDrop, or anywhere else. The file travels by whichever route you picked. It never passes through our servers, and no account is needed on either side.
Packwell is not directed at children and does not knowingly collect personal information from anyone. A trip can include the number of children travelling, because it changes what to pack; that is a number, and it stays on your device unless you ask the assistant a question.
Because we hold no personal data about you, there is nothing for us to export, correct or delete on request — a request would find an empty file. To delete everything Packwell holds, delete the app: its storage goes with it. If you are in the EU/EEA or the UK, our lawful basis for the two network features above is the performance of the service you asked for.
If this policy changes, the date at the top changes with it, and the previous version stays in the public history of this page's repository.