Last updated: 14 August 2026
These terms cover your use of the Packwell iOS app. By using the app you accept them. They are written to be read, not to be impressive.
Packwell is a packing list app. It builds a list for a trip, works out quantities from the length of the trip, shows official entry and safety information for your passport, reminds you before you leave, and lets you send a list to whoever is travelling with you.
The free app is a complete packing app: two trips at a time, every ready-made list, the full entry and documents briefing, weather, reminders, the door check, sharing a list, and one saved list of your own — all of it offline, with no advertising.
Packwell Pro adds unlimited trips, the packing assistant, and unlimited saved lists of your own. It is sold either as an auto-renewing yearly subscription or as a single lifetime payment. Both unlock the same features; the choice is yours.
Purchases are processed by Apple, so refunds are handled by Apple and not by us. Request one at reportaproblem.apple.com. If you are in a jurisdiction with a statutory right of withdrawal, that right applies through Apple as the seller. We have no ability to issue, refuse or reverse a payment.
Packwell republishes entry, visa and travel-safety information from official government sources, and shows the source and the date it was published on every card. It is provided for information only. It is not legal or travel advice, it can be out of date the moment a government changes a rule, and it can be incomplete for your particular circumstances — your nationality, your route, a connecting airport, a residence permit, a dual passport.
Always check the official source before you book and again before you fly. We do not accept liability for a denied boarding, a refused entry, a missed flight or any other loss arising from relying on this information instead of the official source. If the app and the government disagree, the government is right.
The assistant produces suggestions using an AI model. Suggestions can be wrong, unnecessary, or unsuitable for you, and they are not advice of any kind — medical, legal or otherwise. It is instructed never to answer questions about visas, entry requirements, vaccinations or customs limits, and to point you at the official data in the app instead. Use your judgement: you are the one who knows what you actually need.
We may change the model behind the assistant, and we may apply fair-use limits if a single user's volume makes the service unworkable for everyone else.
Forecasts come from Open-Meteo and are shown as they arrive. A forecast is a forecast; where it does not cover your whole trip, the app says so rather than guessing.
Your lists are yours. They stay on your device — we do not receive them, we claim no rights over them, and we cannot recover them for you. Because there is no cloud copy, keep device backups switched on if your lists matter to you: if you lose or wipe your phone without a backup, the lists are gone, and there is nothing we can do about it.
When you share a list you are responsible for who you send it to and what is in it.
Do not attempt to break, overload or reverse-engineer the app or the assistant service, do not use the assistant to generate content that is unlawful or abusive, and do not resell or redistribute the app's bundled data as a dataset of your own. We may block access to the assistant service where it is being abused.
The app works offline by design, and will keep doing so. The two online features depend on third-party services and can be interrupted, changed or discontinued. We do not guarantee uninterrupted availability of the assistant or the weather forecast.
The app is provided "as is". To the extent permitted by law, we exclude liability for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law — including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, you keep all rights granted to you by the mandatory consumer law of your country of residence, and nothing here overrides them.
If these terms change, the date at the top changes, and the previous version stays in the public history of this page's repository. Continued use after a change means you accept the new version.